Icon1’s first initiative was to educate themselves on what HR was and what services eclipse EIO provided. Once we were on the same page, icon1 mapped out all aspects of the system and assessed the requirements and needs for each of those sections. With mock-ups and specs completed and approved, the system was developed and rolled out in two phases. This custom application was created to be fluid and scalable to accommodate the growth and needs of eclipse EIO.

Phase one focused on capturing relevant data such as employee information, benefits, compliance, incident reports, HR information and developing an in-house attendance timeclock. With the initial look and feel of the application created, the onboarding process of the HR platform began.

Phase two included a revamp of the User Interface Design, along with a rework of the User Experience Design because eclipse EIO’s vision had changed throughout time. Additional application features were added to accommodate the growth and change of direction, with support from icon1 put in place for system maintenance, on-site training and user documentation to support eclipse EIO and their clients.